Puffy Mattress Customer Service Reviews: Luxury At A Bargain [2023]

Puffy Mattress Customer Service Reviews

The Puffy mattress is one of three all-foam beds provided by the Puffy firm. The Puffy is their most budget-friendly version, marketed at price-points that are regarding fifty percent of the cost of the Puffy Lux, as well as much less than fifty percent of the Puffy Royal. Puffy Mattress Customer Service Reviews

All of the Puffy mattresses are produced in the United States and included a life time warranty. The major distinguishing feature amongst them is the difference in mattress height, which results from distinctions comfortably foam layers. The Puffy steps 10 inches thick, whereas the Puffy Lux/Lux Hybrid and also Puffy Royal/Royal Hybrid determine 12 and 14 inches, respectively.

In this review, we cover all the details you need to decide if the Puffy mattress is a great option for you. We’ll detail just how the mattress really feels, who delights in sleeping on it, and what sort of plans Puffy keeps in terms of rest test, delivery, returns, and also warranty.

 

Puffy Video Review


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Mattress Performance


Motion Isolation

The Puffy off-gasses a bit quickly after it has actually been opened, which is normal for an all-foam mattress. Off-gassing is the outcome of unpredictable natural substances (VOCs) launching right into the air from a brand-new mattress. VOCs are off-gassed from lots of manufactured products, but their fragrance is particularly visible from polyfoam.

Most individuals will not be bothered by the smell of the Puffy off-gassing, which ought to dissipate within a day or two in a well-ventilated space. Individuals who are more sensitive to chemical scents should avoid remaining in the same room as the Puffy mattress for the very first 1 day after they unpack it.

Pressure Relief

Stress alleviation is another attracting feature of the Puffy mattress. When sleepers rest on a pressure-relieving mattress, they do not create pressure factors. Pressure points are especially usual in side sleepers, making the Puffy a good choice for this team.

The pillow and also adhering ability of memory foam comfort layers are what make the Puffy stress relieving. Sleepers who experience pain commonly look for mattresses with excellent pressure alleviation so they do not experience increased stiffness and also soreness during the night.

Temperature Control

Like many all-foam mattresses, the Puffy can tend to trap heat. As the memory foam in the Puffy heats up, it conforms to the body.

People that often tend to rest warm might desire to opt for a cooler mattress. A mattress isn’t the only aspect in temperature control.

Edge Support

The Puffy Mattress offers above-average edge support for an all-foam mattress. The border might sink a little bit when you hop on and off the mattress or sleep near the edges, however you’ll additionally see some bounce-back and also suitable reinforcement. People who evaluate more than 230 extra pounds will probably sink extra however anybody lighter must really feel reasonably comfy along the sides of this mattress. Enhanced edge support becomes part of a recent design redesign from Puffy meant to make this mattress extra sleeper-friendly.

Soft sides prevail in all-foam mattresses. Innerspring and hybrid mattresses have a tendency to have stronger edge support due to their firm coil layers. edge support isn’t an essential factor to all customers, though it can matter extra for individuals that have trouble getting in as well as out of bed.

Ease of Movement

Due to the fact that the Puffy is an ultra-conforming mattress, it doesn’t supply the easiest surface to relocate about on. When a sleeper lies on the mattress, the memory foam “hugs” their body.

Innerspring, hybrid, and also latex mattresses tend to “recuperate” faster than all-foam mattresses, making activity easier. They are springier mattresses that really feel receptive and don’t comply with the body as a lot. Some sleepers greatly delight in the “hug” of memory foam. These sleepers may stagnate as much during the night, or could be ready to give up ease of movement for the mattress feel they choose.

Sex

Springier, extra responsive mattresses have a tendency to be better for sex than the adjusting Puffy mattress. These mattresses have a “bounce” that matches motion, while the Puffy mattress tends to hinder activity. Foam mattresses with a great deal of contour can make walking around in addition to the bed unpleasant or difficult.

The Puffy is an essentially quiet mattress, which is one plus in the location of sex. Unlike innerspring and hybrid mattresses that might squeal or squeak, the Puffy should not produce any kind of audios in feedback to movement.

Off-Gassing

The Puffy off-gasses a little bit immediately after it has actually been opened, which is typical for an all-foam mattress. Off-gassing is the result of unstable natural substances (VOCs) releasing right into the air from a brand-new mattress. VOCs are off-gassed from numerous manufactured items, but their scent is specifically visible from polyfoam.

Many people won’t be troubled by the smell of the Puffy off-gassing, which ought to dissipate within a day approximately in a well-ventilated room. Individuals that are extra conscious chemical smells ought to stay clear of remaining in the very same space as the Puffy mattress for the first 24-hour after they unpack it.

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Sleeping Style and Body Weight


Side Sleepers:

Of all sleepers, those that sleep on their sides appreciate the Puffy mattress the most. The Puffy excels at eliminating stress, which is important for side sleepers.

The Puffy is a particularly great choice for side sleepers that consider 230 pounds or less. They will certainly find the medium firmness provides ample support and also back positioning. Heavier side sleepers, nonetheless, might require a firmer mattress.

Back Sleepers:

Back sleepers that consider under 130 extra pounds are the sleepers in this team more than likely to discover that the Puffy fulfills their requirements. With its medium firmness level, the Puffy gives enough lumbar support for a lot of back sleepers under 230 extra pounds. When a mattress does not supply adequate back support, back sleepers may find themselves experiencing lower back pain or perhaps pain.

Back sleepers considering above 230 extra pounds must seek a different mattress. Due to the fact that of its foam construction and also soft qualities, the Puffy will certainly not effectively support the majority of sleepers in this group. A mattress that rates 7 and even 8 out of ten on the suppleness range would be better suited for much heavier back sleepers contrasted to the Puffy, which rates 6 out of 10.

Stomach Sleepers:

Stomach sleepers en masse discover the least comfort on the Puffy mattress. As a whole, stomach sleepers often tend to choose more responsive as well as supportive mattresses. Deeply contouring mattresses like the Puffy can cause stomach sleepers to sink in also much, putting uncomfortable stress on the neck.

Some lighter stomach or mix sleepers will find comfort in the Puffy, relying on their weight and individual preference. Nonetheless, the Puffy mattress is likely as well soft and adhering for a lot of stomach sleepers that evaluate 130 pounds or more.

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Puffy Mattress Review Breakdown


Puffy Mattress Customer Service Reviews

 

As an all-foam mattress, the Puffy provides sleepers with a soft, padded feeling. Because of its memory foam comfort layer, the Puffy provides sleepers the feeling of being hugged by their mattress.

The leading comfort layer of the Puffy is gel-infused Cooling Cloud memory foam. This layer gives pillow and cradles the body. The gel infusion is meant to help in reducing the quantity of warm entraped by the mattress. Memory foam typically catches heat, which can come to be a problem for sleepers who tend to rest hot. This foam is engineered to give extra reinforcement along the sides, though some people might still observe a little bit sinkage while resting or resting near the perimeter.

Listed below the memory foam layer of the Puffy lies 2 inches of Cloud Climate transitional polyfoam. Change layers allow sleepers to really feel like they’re being “embraced” by the mattress without sinking right into it as well deeply.

Transition layers also assist advertise back placement for side sleepers as well as minimize stress factors that can create in side sleepers’ hips as well as shoulders. Sleepers’ hips and also shoulders sink in much deeper to the mattress, while the change layer sustains the midsection, so the spinal column remains straight. The Puffy mattress rates highly with side sleepers due to this dynamic.

The mattress likewise has a 6-inch base layer made up of Firm Core Support high-density polyfoam, which rests directly listed below the transitional layer. The polyfoam base offers support to sleepers in all rest positions. The mattress prices 5 out of 10 on the suppleness scale, which is thought about a medium feel.

Sleepers who evaluate approximately 230 pounds really feel most sustained by the Puffy’s medium suppleness. Back and stomach sleepers evaluating less than 130 pounds also appreciate the Puffy. The medium suppleness isn’t adequately supportive for a lot of sleepers over 230 extra pounds.

 

Mattress Prices and Sizing


You can acquire the Puffy in all typical mattresses dimensions: double, twin XL, full, queen, king, and also The golden state king. Puffy also supplies a split king dimension.

Sizes Dimensions Height Weight Price
Twin 38″ x 75″ 10″ 29 lbs. $699
Twin XL 38″ x 80″ 10″ 30 lbs. $749
Full 54″ x 75″ 10″ 40 lbs. $899
Queen 60″ x 80″ 10″ 48 lbs. $1,049
King 76″ x 80″ 10″ 61 lbs. $1,249
California King 72″ x 84″ 10″ 61 lbs. $1,249
Split King 38″ x 80″ (2 pc.) 10″ 60 lbs. $1,498

 

 

Trial, Warranty, and Shipping Policies


Availability

The Puffy mattress is solely readily available up for sale on the Puffy internet site. Puffy does not have physical stores, nor do they permit 3rd parties such as mattress stores or Amazon.com to offer their products.

Shipping

Puffy offers complimentary basic shipping to consumers throughout all 50 states. International delivery isn’t available.

Once gotten, a Puffy mattress ships within 1 to 3 days. The mattress is delivered pressed, rolled, secured in plastic, as well as placed in a box. Customers should unpack as well as establish up the mattress themselves as White Handwear cover shipment and also old mattress removal are not offered with Puffy.

Additional Services

Puffy doesn’t offer any added solutions with their delivery, such as White Handwear cover delivery or old mattress removal.

Sleep Trial

Puffy deals a 101-night sleep test on every one of their mattresses. The trial includes a needed 14-night break-in period. The burglary period needs clients to try out the mattress for a longer duration before starting a return, so they have time to get used to the mattress.

A complete reimbursement is offered if a consumer determines to return the mattress within the initial 101 evenings. Clients do not need to pay any kind of return shipping fees. Puffy does not keep returned mattresses. Rather, they coordinate with customers to have the returned mattress grabbed so it may be contributed.

Warranty

The Puffy mattress comes with a lifetime guarantee. If there is a defect in the mattress any time, Puffy will change the mattress or repair at on the house offered every one of their guarantee problems are fulfilled.

The mattress should have constantly been used on a properly sized bed structure to receive the service warranty. Additionally, the service warranty does not cover damages that is the result of misuse or abuse, such as burns. Mattress indentations that are less than 1.5 inches deep are thought about regular and are not covered under the service warranty.

Customers might make a service warranty claim via the contact form on the Puffy web site. They have to share order info and a photo or video clip of the issue with the mattress to start the claim process. Puffy Mattress Customer Service Reviews

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