Puffy Mattress Customer Service: Luxury At A Bargain [2023]

Puffy Mattress Customer Service

The Puffy mattress is one of 3 all-foam beds used by the Puffy firm. It ranks medium, or 5 out of 10, on the suppleness scale, making it a good alternative for lighter sleepers. The Puffy is their most economical design, cost price-points that have to do with fifty percent of the price of the Puffy Lux, and also less than half of the Puffy Royal. Puffy additionally uses 2 hybrid versions, the Lux Hybrid and Royal Hybrid. Puffy Mattress Customer Service

All of the Puffy mattresses are made in the US as well as come with a lifetime service warranty. The major distinguishing feature amongst them is the difference in mattress elevation, which results from distinctions in comfort foam layers. The Puffy procedures 10 inches thick, whereas the Puffy Lux/Lux Hybrid as well as Puffy Royal/Royal Hybrid determine 12 and 14 inches, respectively.

In this review, we cover all the information you need to make a decision if the Puffy mattress is a great alternative for you. We’ll information how the mattress really feels, who appreciates sleeping on it, and also what kind of policies Puffy keeps in regards to sleep trial, shipping, returns, as well as guarantee.

 

Puffy Video Review

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Mattress Performance

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Motion Isolation

The Puffy off-gasses a little bit immediately after it has been opened, which is regular for an all-foam mattress. Off-gassing is the outcome of unstable organic substances (VOCs) releasing right into the air from a brand-new mattress. VOCs are off-gassed from many manufactured products, yet their aroma is especially visible from polyfoam.

Lots of people will not be troubled by the smell of the Puffy off-gassing, which ought to dissipate within a day or so in a well-ventilated room. Individuals that are a lot more conscious chemical smells need to prevent being in the exact same area as the Puffy mattress for the first 24-hour after they unpack it.

Pressure Relief

Pressure relief is one more enticing feature of the Puffy mattress. They do not develop stress factors when sleepers exist on a pressure-relieving mattress. Stress points are especially usual in side sleepers, making the Puffy a great choice for this group.

The pillow and conforming capability of memory foam comfort layers are what make the Puffy pressure easing. Sleepers that experience discomfort frequently seek out mattresses with great stress relief so they do not experience boosted stiffness and also discomfort during the night.

Temperature Control

Like lots of all-foam mattresses, the Puffy can tend to catch warmth. Memory foam, specifically, is recognized for preserving and also capturing warm. As the memory foam in the Puffy warms up, it conforms to the body. Because there is little area for air to flow, the heat can not get away.

People who tend to rest hot could desire to choose for a cooler mattress. A mattress isn’t the only factor in temperature level control.

Edge Support

The Puffy Mattress gives above-average edge support for an all-foam mattress. Enhanced edge support is part of a current model redesign from Puffy intended to make this mattress much more sleeper-friendly.

Soft edges are common in all-foam mattresses. Innerspring and also hybrid mattresses tend to have more powerful edge support due to their firm coil layers. edge support isn’t an important factor to all shoppers, though it can matter more for individuals who have difficulty getting in as well as out of bed.

Ease of Movement

It does not provide the most convenient surface area to relocate around on since the Puffy is an ultra-conforming mattress. When a sleeper pushes the mattress, the memory foam “hugs” their body. An impression of their body continues to be for a duration of time when they relocate. This body impression can inhibit motion.

Innerspring, hybrid, and also latex mattresses often tend to “bounce back” a lot more swiftly than all-foam mattresses, making movement much easier. These sleepers may not move as much throughout the night, or could be prepared to give up ease of activity for the mattress feel they like.

Sex

Springier, much more responsive mattresses have a tendency to be better for sex than the conforming Puffy mattress. These mattresses have a “bounce” that matches activity, while the Puffy mattress often tends to hinder movement. Foam mattresses with a lot of contour can make walking around in addition to the bed challenging or unpleasant.

The Puffy is a practically silent mattress, which is one plus in the area of sex. Unlike innerspring as well as hybrid mattresses that might squeak or creak, the Puffy should not produce any sounds in response to activity.

Off-Gassing

The Puffy off-gasses a little bit immediately after it has been opened, which is normal for an all-foam mattress. Off-gassing is the outcome of volatile natural substances (VOCs) launching into the air from a new mattress. VOCs are off-gassed from numerous manufactured items, yet their scent is especially visible from polyfoam.

Lots of people will not be bothered by the smell of the Puffy off-gassing, which need to dissipate within a day or two in a well-ventilated space. People that are more sensitive to chemical smells ought to stay clear of being in the same room as the Puffy mattress for the very first 1 day after they unpack it.

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Sleeping Style and Body Weight

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Side Sleepers:

Of all sleepers, those who sleep on their sides take pleasure in the Puffy mattress one of the most. The Puffy excels at eliminating stress, which is necessary for side sleepers. Mattresses that are also firm or do not cradle the body sufficient can stop working to give back positioning in side sleepers. When the spine isn’t lined up, side sleepers usually experience pressure and also pain in their shoulders and also hips.

The Puffy is an especially excellent selection for side sleepers that weigh 230 extra pounds or much less. They will find the medium suppleness provides sufficient support as well as spinal positioning. Larger side sleepers, nonetheless, could need a firmer mattress.

Back Sleepers:

Back sleepers that consider under 130 extra pounds are the sleepers in this team most likely to discover that the Puffy meets their requirements. With its medium suppleness degree, the Puffy offers enough lumbar support for many back sleepers under 230 extra pounds. When a mattress doesn’t supply enough lumbar support, back sleepers could find themselves experiencing lower back discomfort or even discomfort.

Back sleepers evaluating over 230 pounds need to seek out a different mattress. Because of its foam construction and softness, the Puffy will certainly not appropriately support the majority of sleepers in this group. A mattress that rates 7 or perhaps 8 out of 10 on the firmness range would be better for much heavier back sleepers compared to the Puffy, which ranks 6 out of 10.

Stomach Sleepers:

Stomach sleepers as a group find the least comfort on the Puffy mattress. As a whole, stomach sleepers tend to favor more responsive and also helpful mattresses. Deeply contouring mattresses like the Puffy can trigger stomach sleepers to sink in as well much, putting unpleasant pressure on the neck.

Some lighter stomach or mix sleepers will certainly discover comfort in the Puffy, depending upon their weight and personal choice. However, the Puffy mattress is likely as well soft and adjusting for many stomach sleepers who evaluate 130 pounds or even more.

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Puffy Mattress Review Breakdown

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As an all-foam mattress, the Puffy supplies sleepers with a soft, padded feel. Sleepers who take pleasure in deeply contouring memory foam will certainly like this mattress. The Puffy gives sleepers the sensation of being embraced by their mattress because of its memory foam comfort layer. People will feel like they are resting “in” the Puffy, rather than hing on top of it.

The leading comfort layer of the Puffy is gel-infused Cooling Cloud memory foam. This layer offers cushion and supports the body. The gel infusion is planned to help reduce the quantity of warmth trapped by the mattress. Memory foam generally catches heat, which can become a trouble for sleepers who often tend to rest hot. This foam is crafted to offer added support along the sides, though some individuals may still discover a bit sinkage while sleeping or sitting near the boundary.

Below the memory foam layer of the Puffy lies 2 inches of Cloud Climate transitional polyfoam. Change layers are stronger than comfort layers, yet softer than support layers. They give both support and also padding. Additionally, transition layers permit sleepers to seem like they’re being “hugged” by the mattress without penetrating it as well deeply.

Transition layers also help advertise spine positioning for side sleepers and reduce stress points that can develop in side sleepers’ hips and shoulders. Sleepers’ hips as well as shoulders sink in deeper to the mattress, while the change layer supports the stomach, so the back stays straight. The Puffy mattress appreciate with side sleepers due to this dynamic.

The mattress additionally has a 6-inch base layer made up of Firm Core Support high-density polyfoam, which rests straight listed below the transitional layer. The polyfoam base provides support to sleepers in all sleep placements. The mattress prices 5 out of 10 on the suppleness range, which is taken into consideration a tool feel.

Sleepers that weigh up to 230 pounds feel most sustained by the Puffy’s medium firmness. Back and stomach sleepers evaluating less than 130 extra pounds additionally appreciate the Puffy. The medium firmness isn’t effectively encouraging for many sleepers over 230 pounds.

 

Mattress Prices and Sizing

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The Puffy is extra budget friendly than equivalent all-foam mattresses of its quality. You can buy the Puffy in all conventional mattresses sizes: double, twin XL, complete, queen, king, and California king. Puffy likewise supplies a split economy size. The Puffy steps 10 inches in density, despite dimension. All of the original Puffy mattresses are the same firmness level, which is medium, or 5 out of 10.

 

Trial, Warranty, and Shipping Policies

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Availability

The Puffy mattress is solely offered offer for sale on the Puffy site. Puffy doesn’t have brick and mortar shops, nor do they allow third parties such as mattress stores or Amazon.com to market their products.

Shipping

Puffy deals cost-free basic shipping to clients throughout all 50 states. International shipping isn’t readily available.

Once gotten, a Puffy mattress ships within 1 to 3 days. The mattress is shipped compressed, rolled, secured in plastic, as well as positioned in a box. Clients should set and also unpack up the mattress themselves as White Handwear cover shipment as well as old mattress elimination are not readily available with Puffy.

Additional Services

Puffy does not offer any kind of extra services with their shipping, such as White Glove delivery or old mattress elimination.

Sleep Trial

Puffy offers a 101-night sleep test on every one of their mattresses. The test includes a required 14-night break-in period. The break-in period needs customers to check out the mattress for a longer period before initiating a return, so they have time to adapt to the mattress.

If a consumer makes a decision to return the mattress within the very first 101 nights, a complete reimbursement is available. Puffy does not maintain returned mattresses.

Warranty

The Puffy mattress features a lifetime service warranty. Puffy will fix or replace the mattress at no charge given all of their guarantee conditions are satisfied if there is an issue in the mattress at any type of time.

The mattress has to have constantly been utilized on a properly sized bed frame to get the guarantee. Likewise, the guarantee doesn’t cover damage that is the result of misuse or abuse, such as burns. Mattress imprints that are less than 1.5 inches deep are thought about typical as well as are not covered under the service warranty.

Clients might make a warranty insurance claim via the call form on the Puffy site. They need to share order info and also a picture or video of the problem with the mattress to start the insurance claim procedure. Puffy Mattress Customer Service

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